Privacy Policy

PRIVACY POLICY | DISCLOSURE | TERMS OF USE Here at Swift and Sparkle,(“Website”), I, Trisha Phoenix d/b/a Swift and Sparkle Solutions® (“Owner”) is committed to protecting your privacy through this Privacy Policy (“Policy”).

By using the Website, you agree to the terms covered in this entire agreement (“Agreement”). The Owner is proud to have provided professional cleaning services in Long Island, New York, U.S for over 30 years. As a legitimate professional cleaning service provider in New York, the Owner shares an abundance of information on products, equipment, personal services, and industry related items on the Website.

The Owner cannot assume liability for any information that you collect or use from the Website. All information found on the Website is for informational use only. 

All content included on the Website is the property of Owner and is protected by copyright and other laws that protect the Owner’s intellectual property and proprietary rights.

You agree to not modify, publish, transmit, reverse engineer, or create derivative works found on the Website. You agree that you do have nor will have any ownership rights in any protected content, and that the Owner does not grant you any licenses, express or implied, to the intellectual property of the Owner.

This includes all photos, printable downloads, templates, bundles,  workshop videos, and ebooks. All content is owned by Trisha Phoenix: © Copyright 2020-present. All rights reserved. DISCLOSURE:All content shared is to bring inspiration and practical solutions to individuals seeking to own, operate or manage a professional cleaning business. The content should not be considered legal advice.

The Owner is not an attorney and disclaims liability for incidental or consequential damages and assumes no responsibility for any loss or property damage suffered as a result of use of the information provided in the Website. Statements related to possible income earnings, client retention, or growth statistics, are examples of what may be possible. Trisha Phoenix d/b/a Swift and Sparkle Solutions makes no guarantee for your results as results will vary. All content on the Website is provided for informational purposes only. DIGITAL BUSINESS FORMS AND TEMPLATES PURCHASE POLICY:You may not share or sell free or paid digital forms or templates. All downloadable digital printables from the Website, Google Documents, and Canva Templates are owned by Owner. Sharing your digital downloads is strictly prohibited.

You will be held liable for damages to Trisha Phoenix d/b/a Swift and Sparkle Solutions. The Canva Templates are customizable templates only useful with Canva. All use of the Canva Templates are also subject to Canva’s terms and conditions. Owner disclaims all liability related to your use of the Canva Templates and is in no way sponsored, endorsed, administered, or associated with Canva.Purchases of Canva Templates are for individual use only. 

You may not share or sell the Canva Templates to any third-parties and the Canva Templates must remain in your own Canva account. EMAIL COLLECTION:When you submit your personal information via a sign-up form, to receive access to a training video or a free printable, or complete a purchase on the Website, you voluntarily submit your name and email address. The Owner will never buy your name or email address from a third party. 

WHY WE COLLECT YOUR NAME AND EMAIL ADDRESS:Email is the backbone of most online marketing. The Owner will take care to ensure that your email data is used in a respectful manner, and will keep your information confidential. The Owner will not sell or in any way share your email information.  Here’s why your email information is collected and used:

To create your account and identify you as a user, purchaser or member of the Website. To send you informational emails in which you can unsubscribe at any time. To send you administrative communications, such as but not limited to sign-up confirmations, promotions, notices, and updates on digital products, policies, and membership informations. To send you your purchased digital products.To offer you support.

 LINKS TO THIRD PARTY SITES:The Website may link to other websites (“Linked Sites”). These Linked Sites are not under the control of the Owner or Website and are not responsible for the contents of any Linked Sites. The Website provides these links as a convenience to you. The Website currently uses the following third-party service providers:

Google Analytics – this service tracks the Shop’s usage and provides information such as referring websites and user actions in the Shop. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Stripe – this service is used to serve this e-commerce platform. At no time is your banking information passed to the Shop. Your information is only used for order fulfillment

.PayPal – this service is used to serve this e-commerce platform. Your information is only used for order fulfillment

Facebook Pixel – this service is used to track your actions in the website for the purposes of promotional retargeting via Facebook and Instagram ads. You may op-out with Facebook.

Pinterest Tag – this service is used to track your actions in this Shop for the purposes of promotional retargeting via Pinterest ads. You may opt-out with Pinterest.

Google Drive – this service may collect your name, email address, location (city and state), and IP address when you fill out any Google Form, Google Doc, or Google Sheet from this website. 

INFORMATION SHARED:The Owner will only share information as a legality to process a subpoena or a court order to protect the rights of the Website. The Owner does not sell or give your name or email address to third parties. 

 INDEMNIFICATIONYou agree to indemnify, defend, and hold harmless the Owner and the Website, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses relating to or arising out of your use of the Website or services.

 REFUND POLICY:Due to the digital nature and immediate access given at Website, Membership, all sales of training videos, ebooks, PDF’s or editable printable forms, videos, and consulting/ coaching services ARE FINAL. Please reach out with any questions before purchasing to Trisha@swiftandsparkle.com. 

GDPR RIGHTSThe General Data Protection Regulation (GDPR) is a law that governs information and privacy rights for people within the European Union. Those rights include:We will retain the information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Owner decides that the value in retaining the data is outweighed by the costs of retaining it. You have the right to request access to your data that the Website stores and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data. To the extent that you provided consent to the Website’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us. 

INTERNATIONAL USERS:The website is owned and operated in the United States. If you access the Website or services provided by the Owner outside of the United States of America, you are responsible for compliance with your local laws.  

 POLICY CHANGES:The Owner reserves the right to update this Policy at any time and will notify you by email of any material changes that are made regarding your personal information. 

Questions or concerns, please contact Trisha at Trisha@swiftandsparkle.com Last Update: August, 21’st 2024